What are the advantages of Online Counselling?f
Going to a counsellor can be difficult. You may be embarrassed about a sensitive issue or concerned about what other people will think. Timings may be inconvenient and distances prohibitive. You may not be really sure if you need to see a counsellor or if counselling will be helpful at all. Online counselling gives you privacy and anonymity (you don't even have to give your real name when you write). It is often much easier to share sensitive personal issues through e-mail. Many of our clients share with us issues that they have never spoken about before.It is convenient and easily accessible from the comfort of your own desk at home or office. Since everything is written down, you can choose to re-read an email as often as you like, write in instalments or set aside your mail and edit it later. You have the option of taking all the time you need to think things through so you can write exactly what you mean, or to spontaneously write whatever comes to your mind. You can also read through the counsellor’s responses any number of times, and can trace your own progress as you review earlier sessions.There may, however, be situations when your counsellor feels that you would make better progress with face-to-face counselling. If so this will be recommended.
Do I have to give a lot of personal information? We do not require you to give any details about your designation or any other company details. However it does help if you give the counselor as much details about the relevant problem situation as possible. The more relevant information you provide, the more applicable the answer will be. If you choose not to reveal details, we will still attempt to help you, but you may find the replies less adequate. This information will not be used for any other purpose, nor will it be revealed to anyone else.
Are the counselors qualified?Counselling (whether online, telephonic or face-to-face) will be provided by one of the qualified, trained counsellors whose names are listed in the panel of counsellors. This is very important because the wrong kind of help or advice could leave you worse off! When required you may be directed to a specialist in the appropriate field.
Is the counselling really confidential?
Do I have to give a lot of personal information? We do not require you to give any details about your designation or any other company details. However it does help if you give the counselor as much details about the relevant problem situation as possible. The more relevant information you provide, the more applicable the answer will be. If you choose not to reveal details, we will still attempt to help you, but you may find the replies less adequate. This information will not be used for any other purpose, nor will it be revealed to anyone else.
Are the counselors qualified?Counselling (whether online, telephonic or face-to-face) will be provided by one of the qualified, trained counsellors whose names are listed in the panel of counsellors. This is very important because the wrong kind of help or advice could leave you worse off! When required you may be directed to a specialist in the appropriate field.
Is the counselling really confidential?
Confidentiality and trust is the very basis of professional counselling. 1to1help assures you that all information given will be kept completely confidential*. No details about any individual employee are revealed to your company. The company is only furnished with statistics of the number of employees who have used the service.
